A：Hi, Chen Hao. How are you today?
A：How can I help you?
A：Where the point is to make business contacts and develop relationships with current or potential clients?
A：What's the problem?
A：Well, The first thing is to prepare your conversation starters ahead of time.
A：Find out who will be there so you will know whom you will be seeing.
A：Find out as much as you can about the guests. The more information you have about them and their business, the easier it will be to talk to them.
A：I suggest you go ask your boss' assistant right now.
A：I happen to know that Mr. Jepson, the president of the company, loves airplanes. He is a licensed pilot and owns quite a number of small planes.
A：Well, see, you have something in common so you shouldn't have any problems talking to him.
A：Be ready to ask people about themselves. Start your conversations with open-ended questions.
C：Open-ended questions, 那是什么样的问题啊？
A：Those are questions that begin with "how" and "why?" The kinds of questions that people almost have to answer with more than one word.
A：Right. Stay away from "when," "where" and "what" since it's easy to give short answer to those questions.
A：Oh, yes, you can. People like to talk about themselves so long as you continue to listen and act interested, they will continue to talk.
A：All you really need to do is repeat or comment on something the other person has said. Like with Mr. Jepson, you could ask how many planes he has?
A：Then you respond, "So you have 25 of your own airplanes?" That's interesting. Tell me about them." And he'll continue to talk.